FAQ

Frequently asked questions

Answers to the most common questions about our cleaning services in the Netherlands. Can't find what you're looking for? Message us on WhatsApp.

General Cleaning Services

Residential Cleaning

Move-In and Move-Out Cleaning

Commercial and Office Cleaning

Post-Renovation Cleaning

Window, Garden, and Terrace Cleaning

Airbnb and Short-Stay Cleaning

Booking, Pricing, and Payment

Quality and Customer Satisfaction

WhatsApp Us

Frequently asked questions

General Cleaning Services

What cleaning services does Trustline Services NL offer?

Where is Trustline Services NL located?

Do you provide cleaning services in Alphen aan den Rijn?

Do you clean homes and apartments?

Do you provide one-time cleaning services?

Do you offer recurring cleaning services?

Residential Cleaning

What is included in a standard house cleaning?

What is the difference between standard cleaning and deep cleaning?

When should I book a deep cleaning service?

Do you bring your own cleaning supplies and equipment?

Can I request specific cleaning tasks?

Move-In and Move-Out Cleaning

Do you offer move-in cleaning?

Do you offer move-out cleaning?

What is included in move-in or move-out cleaning?

Should the property be empty for move-out cleaning?

Can you clean before or after a rental inspection?

Commercial and Office Cleaning

Do you provide office cleaning services?

What is included in office cleaning?

Can you provide recurring commercial cleaning?

Do you clean shops, clinics, or small businesses?

Post-Renovation Cleaning

Do you offer post-renovation cleaning?

What does post-renovation cleaning include?

Can you remove construction dust?

Window, Garden, and Terrace Cleaning

Do you offer window cleaning?

Do you clean balconies, gardens, and terraces?

Do you offer pressure washing?

Airbnb and Short-Stay Cleaning

Do you offer Airbnb cleaning?

What is included in Airbnb cleaning?

Can you clean between guest check-out and check-in?

Booking, Pricing, and Payment

How do I book a cleaning service?

How much does cleaning cost?

Do you charge extra for same-day bookings?

What payment methods do you accept?

Can I reschedule my cleaning appointment?

What happens if I am not home or the cleaner cannot access the property?

Quality and Customer Satisfaction

What if I am not satisfied with the cleaning?

Do you offer refunds?

Are your cleaners vetted?

Can I request the same cleaner again?